Shipping policy

SHIPPING POLICY

Processing Time

Orders are typically processed and shipped within 1-3 business days (Monday-Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Methods & Rates

We currently offer flat rate shipping within the United States:

• Standard Shipping: $5.95 (delivery in 3-7 business days)

Shipping Locations

We currently ship only within the United States. International shipping is not available at this time.

Delivery Times

Delivery times are estimates and begin from the date of shipment, not the order date. We are not responsible for delays caused by the shipping carrier.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package's progress.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at baldhillbotanicals@gmail.com. We will work with you to resolve the issue, which may include reshipping your order or issuing a refund.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Questions

If you have any questions about shipping, please contact us at baldhillbotanicals@gmail.com.